Information Collection

We collect and process the following information:

  • Personal Details: Name, email address, phone number, company, designation, shipping and billing address, payment information (secured via trusted gateways), and account credentials.
  • Business Data: Corporate purchase history, order preferences, and employee details for gift distribution where applicable.
  • Automatically Collected Data: Device information, IP address, browser type, usage statistics via cookies/analytics, and interaction records for customer support and AI chatbot conversations.

Use of Information

Your data is used to:

  • Efficiently process and fulfill orders.
  • Deliver customer support and continually enhance our services.
  • Personalize your experience and suggest relevant products.
  • Safeguard website security and prevent fraud.
  • Communicate order updates, promotions, and notifications.
  • Meet legal and regulatory obligations.

Information Sharing

We do not sell, rent, or trade your personal data. Information may be shared only with:

  • Authorized third-party providers (e.g., payment processors, logistics, CRM, chatbot services).
  • Business clients for order fulfilment and personalization.
  • Legal authorities as required by law or to protect business rights.

Data Retention & Protection

Data is retained only as long as necessary to serve the purposes outlined. We adhere to industry-standard security protocols. Passwords and payment details are encrypted and managed through secure third-party platforms.

Your Rights

As per Indian law, you may:

  • Access and update your personal details.
  • Request data deletion, within legal allowances.
  • Revoke marketing consent.
  • Limit or oppose certain types of data processing.
    Contact [email protected] to exercise these rights.

Cookies & Tracking

We use cookies and analytics to improve user experience. Cookie settings can be adjusted via browser preferences.

International Transfers

When transferring data outside India, we ensure compliance with applicable data protection laws.

Policy Updates

This policy may be updated as needed. Updates will be posted on this page and marked with the latest revision date.